SMS Terms & Conditions

SMS Consent Communication

Phone numbers collected as part of the SMS consent process will not be shared, sold, or disclosed to third parties for marketing purposes.


Types of SMS Communications

By opting in to receive SMS messages from Auto Sale of K&Z, you may receive messages related to:

  • Appointment reminders

  • Follow-up messages

  • Billing and account notifications

  • Promotions or special offers (if applicable)

Example Message:
“Hello, this is a reminder of your appointment with Auto Sale of K&Z on [Date] at [Time]. Reply STOP to opt out at any time.”


Message Frequency

Message frequency may vary based on your interactions with us. You may receive multiple messages per week depending on appointments, billing, or account activity.


Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Charges may vary for domestic and international messages.


Opt-In Methods

You may opt in to receive SMS messages from Auto Sale of K&Z through:

  • Verbal consent during a conversation

  • Submitting a form on our website

  • Providing consent via email


Opt-Out Instructions

You can opt out of SMS communications at any time by:

  • Replying STOP to any SMS message

After opting out, you will no longer receive SMS messages unless you re-subscribe.


Help Instructions

If you need assistance, you can:

  • Reply HELP to any SMS message

  • Call us at (949) 339-2004

  • Contact us via our website contact form


Data Collection and Use

When you communicate with us via SMS, we may collect:

  • Your phone number

  • Message content

  • Communication preferences

This information is used solely for:

  • Responding to inquiries

  • Providing customer support

  • Sending requested service-related communications

We will not use your SMS data for any other purpose without your explicit consent.


Data Protection

We implement appropriate technical and organizational measures to protect your SMS data from unauthorized access, disclosure, alteration, or destruction.


Data Sharing

We do not share SMS opt-in data or consent with third parties except:

  • When required by law

  • To protect our legal rights or safety


Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Certain customer and transaction data may be retained for up to six (6) years for legal, tax, or regulatory compliance.


Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (subject to legal obligations)


Policy Updates

We may update this SMS Terms & Conditions at any time. Updates will be posted on our website and become effective immediately.


Contact Information

If you have questions about this policy, please contact us:


Why this is TCR-compliant?

This version includes all required elements:

  • Clear opt-in disclosure

  • Clear opt-out (STOP) instructions

  • HELP instructions

  • Message frequency disclosure

  • Data rates notice

  • Explicit data usage + non-sharing statement

  • Defined use cases (appointment, billing, etc.)


If you want, I can also:

  • Turn this into a website-friendly version (HTML format)

  • Add a checkbox consent clause for forms (very important for approval)

  • Review your privacy policy + campaign registration for full approval compliance

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